Improve security and increase ridership with video analycs
Harness the Power of AI to
Enhance Passenger Safety and
Maximize Operational Eciency
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HARNESS THE POWER OF AI TO ENHANCE PASSENGER
SAFETY AND MAXIMIZE OPERATIONAL EFFICIENCY
Rail and transit passenger expectaons for
safety and security are higher than ever.
Transit agencies that have regained their
pre-pandemic ridership levels have made
signicant investments in vehicle cleanliness,
platform and route security patrols, in-
vehicle surveillance systems, and rolling stock
maintenance, to name just a few. But are these
investments enough to meet the expectaons
of the modern transit passenger?
THE CHALLENGE: PASSENGERS DEMAND
— AND DESERVE — INCREASED SAFETY
AND SECURITY
The urgency for the public transit industry is to respond with
some haste to the needs of passengers regarding safety and
security on their transportaon systems. The traveling public
has been well-educated on what technologies and capabilies
exist to make all public places safer and more secure, most
notably the vast capabilies of arcial intelligence (AI) and
surveillance. Most transit operators, however, are not well-
equipped to expediously idenfy soluons and the resources
needed to make these soluons a reality. If safety and security
soluons are not accomplished, regaining and growing ridership
will be delayed or never occur.
To regain and grow ridership while simultaneously managing risk,
transit authories need to leverage emerging technologies to
gain visibility into real-me passenger behavior and movement
on their systems. Previously, these technologies have primarily
included the widespread adoption of video surveillance.
However, transit agencies now require addional me and
resources to take full advantage of AI’s capabilies and what
their transit security systems are surveilling.
AI POWERS THE NEXT GENERATION OF
TRANSIT SAFETY AND SECURITY
For many, the jury may sll be out regarding how eecve and
safe the use of AI is in their daily lives. But in public transportaon,
AI is already proving to be a vital tool in leveling up safety and
security systems. Transportaon agencies can harness the power
of AI-driven video analycs (VA) to improve video surveillance
and security assessments, gain real-me insight into passenger
acvity and trends, and assure passengers of a safe and secure
journey.
The specific benefits to public transit safety and security
include the real-time detection of weapons or threats to
safety, unaended packages or other objects, and even when
passengers or pedestrians may have fallen into the path of an
oncoming vehicle.
WHAT ARE AI-DRIVEN VIDEO ANALYTICS?
Modern, automated video analycs use AI technologies in
real me to process surveillance video and the corresponding
informaon to assess passenger behavior and onboard acvity.
In some cases, the AI-driven VA technology can even receive and
process data from previously installed rail and bus surveillance
systems, depending upon their age and conguraon.
The VA soluon processes the data in real me from what is
collected inside the transit vehicle and at transit plaorms and
facilies to oer “as-it-is-happening” insight into:
Passenger safety;
Security threats and potenal criminal acvity; and
Ridership and passenger ow trends.
How important is safety and security
surveillance technology to public
transit passengers?
 
 
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SAFETY AND MAXIMIZE OPERATIONAL EFFICIENCY
The data processing is typically completed using what is referred
to as edge compung or edge AI.” Edge AI is the use of arcial
intelligence in edge compung, enabling computaons close
to where data is collected such as on transit vehicles that
are in moon — rather than at a centralized cloud compung
facility or an o-site data center. Unlike cloud AI, edge AI is real-
me, leveraging 5G/LTE network independence. Edge AI enables
devices to make smarter decisions faster without connecng to
the cloud or o-site data centers. With edge AI, the system tracks
mulple scenarios connuously, resulng in a determinaon
known as “AI inference.(Click here for more informaon about
Edge AI’s use in public transportaon.)
When you layer AI-driven intelligence over tradional surveillance
systems, the transit agencys ability to adjust service, respond to
threats, and reduce risk to the agency and passengers increases
exponenally. The agency can even make service and rolling
stock adjustments to convenience the passengers and improve
the passenger experience.
VIDEO ANALYTICS ARE MULTI-MODAL
Video analycs are just as useful for bus transit operaons as
they are for rail systems. Much like the hardware and equipment
used for the industry’s onboard video surveillance systems, the
hardware required to provide VA has been designed to withstand
vibraon and all the rigors endured by rolling stock of all types.
From the smoothest light-rail cars to the transit buses that
experience every kind of challenging terrain, the systems have
become quite rugged and reliable.
The systems can also be readily installed at plaorms and transit
transfer centers. All system surveillance can be linked to provide
a complete view of the passengers journey, from the wait at
the plaorm or stop to inial boarding, the journey itself, any
transfers that may occur along the inerary, and the passengers
nal deboarding.
When it comes to procurement, VA soluons can be acquired in a
variety of ways. These methods include stand-alone procurements
— which may be most eecve for well-established eets with
lower average eet age and beer condion — or the soluons
can be included as part of a larger rolling-stock procurement.
Like windshield wipers, mobility device securement systems, and
passenger seang, all the equipment needed for surveillance
and VA can be included as another component of the overall
vehicle specicaons.
 
 
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SAFETY AND MAXIMIZE OPERATIONAL EFFICIENCY
IT’S ALL ABOUT THE PASSENGER
Implemenng AI-driven VA clearly has mulple direct benets
to passengers, making it signicantly more likely that they will
not only ride but also become loyal, frequent passengers. These
passenger benets include:
Safety First and Foremost: As menoned, a safe transit
system is a system that will more quickly return to (and
exceed) pre-pandemic ridership levels. Passengers want
to know they will be safe when riding, including vehicle
cleanliness, mely prevenve maintenance, well-trained
conductors and operators, etc. As with everything a transit
agency does, safety is the cornerstone of VA.
Increased Security: With the unfortunate occurrences and
subsequent media and social media proliferaon of criminal
acvies on our mass transit systems, passengers across all
modes are more aware of potenal threats. This awareness
brings enhanced sensitivity to systems and activities
they perceive as potenal security threats. While video
surveillance systems are not new, how transit agencies and
the relevant authories respond to the informaon collected
via these systems has become greatly enhanced, thanks to
VA. When a passenger is aware that an agency has real-me
VA capability to detect, observe, and — most importantly
respond to potenal threats, the passenger is more likely to
feel a sense of security and deterrence. This sense of security
enhances the possibility they will connue to ride the system.
Opmized Passenger Flow: As transit managers start to ulize
the informaon collected through their VA soluons, they
enhance the ability to opmize passenger ow. For example,
the agencys management team can quickly observe train cars
or buses that may be underulized, so they can adjust their
operaons in real me to encourage passengers to board
these vehicles with more available seang. Rail operators can
even adjust how trains might arrive and stop at plaorms so
that the less ulized cars are more likely to be boarded than
those that may be near or at capacity.
Comfort, Convenience, and Privacy: Transit passengers
can ride comfortably knowing that their transit provider is
enhancing their experience with VA. Commuters can return
to the “good old days” when they could take full advantage
of their commute mes to catch up on the news, respond
to emails, and even place their latest online shopping
orders. While all passengers need to be fully aware of their
surroundings (and report anything suspicious to authories),
knowing that VA soluons are working hard to protect them
and their fellow passengers makes for a much beer, more
comfortable ride. Addionally, all VA systems are programmed
with the appropriate privacy measures to protect passenger
idenes and focus more on the passengers acvies and
less on who the passenger may be. AI Anonymizaon” is built
into VA soluons to protect passenger idenes. Passenger
informaon is accessed only when threats are detected
and only by authorized personnel and law enforcement
professionals.
BENEFITS FOR THE TRANSIT AGENCY
Perhaps increased ridership is the primary way that VA helps
transit agencies, but there are also several other direct and
indirect benets:
Reduced Costs and Equipment Downme: Operaonal
efficiencies gained from VA can save operational and
maintenance costs when used to their fullest potenal.
Maintenance and repair issues are identified more
expeditiously, avoiding the occurrence of deferred
maintenance or larger problems to overcome. VA can be a
signicant support for opmized asset management.
Higher Passenger Sasfacon: Now that passenger ridership
is fully rebounding, the focus again shis more toward how
sased the passengers are with their transit service. With
enhanced passenger ows, reduced vehicle crowding, and an
increased sense of safety and security, passenger sasfacon
scores will undoubtedly go up.
Streamlined Incident Reviews: One of the most tedious
processes our transit teams face is the complete and
thorough review of incidents and accidents. Agencies
 
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SAFETY AND MAXIMIZE OPERATIONAL EFFICIENCY
and law-enforcement ocials invest tens of thousands of
personnel hours each year to review passenger complaints,
potenal criminal acvity, safety risks, operator behavior, etc.
With the benet of real-me video analycs, agency sta
can more quickly and eciently achieve a more thorough
and accurate assessment of incidents — in a fracon of the
me it currently requires. This not only resolves the situaon
more quickly, but it could also lead to more risk containment
and the subsequent reducon in insurance costs.
Operaonal Improvements: The ability to idenfy areas for
operator and driver improvement is another key benet.
Area for improvement can quickly be idened by observing
team member behaviors, expeding training opportunies
and making the system operaons safer and more ecient.
Enhanced Adversing Revenue Opportunies: While not
a direct result, a transit agency with higher ridership and
passenger sasfacon can increasingly persuade adversing
and promoonal partners to support its eorts by purchasing
transit advertising and partnering with the agency to
accomplish its mission. An agencys partners will have
increased condence that their adversing investments are
well spent, reaching a growing and recepve target audience.
AXIOMTEK’S tBOX520: THE NEWEST VA
SOLUTION FOR TRANSIT
Industry partner Axiomtek has developed one of the most
recently introduced AI-driven VA soluons designed specically
to meet the needs of the public transportaon industry.
The company’s tBOX520 is a new EN 50155, EN 45545-2 cered
modular embedded system for railway and transit applicaons.
The fan-less, transportaon-embedded system is powered by a
state-of-the-art 12th generaon Intel® Core™ i7/i5/i3 or Celeron®
processor. Its adaptability to transit applicaons is enhanced by
the support of versale VA modules, allowing transit agencies
to employ a single conguraon for environments that are
frequently in moon (such as transit vehicles).
To accommodate the varying power designs of individual train
car models and condions that occur in mass transit such as
voltage uctuaons or interrupons from power outages, the
Axiomtek tBOX520 is equipped with 24V to 110V wide-range
direct current (DC) input with ignion power control. The
tBOX520 is also constructed to withstand extreme temperatures
(from -40°C to +70°C, or -56°F to +158°F), meeng the operang
temperature class specied by the EN 50155 cercaon for
in-vehicle industrial computers that are ulized in mass transit
applicaons. (Click here for more details on intelligent power
management and EN 50155 cercaon.)
Axiomtek’s tBOX520 includes the following technical capabilies:
Up to eight IP cameras can be directly connected to tBOX520
(ulizing M12 lockable connectors), and more IP cameras can
be connected through mobile network switches.
The Intel i7 CPU handles an object detecon model of up to
16 video streams at 30 frames per second (FPS) and precision
at FP32-INT8 (oang point 32-bits at INT8 quanzaon) with
OpenVINO AI opmizaon.
Additional inference power can be achieved through
addional AI acceleraon modules.
To contain costs and leverage previous investments made
by the agency, the tBOX520 allows the agency to use
installed regular IP cameras and deliver full AI funconalies
(eliminang the high cost of installing or upgrading to new
AI-powered cameras).
In addion, custom AI models are available from Axiomtek’s
soware partners.
Transit agencies are choosing tBOX520 to serve as their video
analycs soluon for the following features and benets:
The soluon is fully veried and pre-cered for rugged
transit use, which means it is ready to be implemented
immediately upon selecon.
tBOX520
 
 
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SAFETY AND MAXIMIZE OPERATIONAL EFFICIENCY
It has the ability to immediately interface with a wide range
of peripherals and connections, resulting in enhanced
adaptability.
Value-added modules are available for a variety of input and
output requirements, so the soluon is customizable to the
agency’s specic technology needs.
Intelligent and eecve power management (referred to as
smart ignion) minimizes unnecessary power consumpon
aer the transit vehicle stops running, reducing fuel and
electrical costs.
MAKE AI A REALITY FOR YOUR
TRANSIT SYSTEM
With the increased need to sasfy passenger demands for
safety and security — and the ongoing need to opmize transit
operaons public transportaon operators need to evolve
from simply employing legacy video surveillance tools and
processes to full-scale implementaon of AI-driven VA soluons.
With the latest products and support systems, AI can be readily
implemented throughout the transit industry, keeping pace with
other leading industries where AI is being adopted to expedite
product development, reduce costs, predict consumer behaviors,
and protect the public at large.
CLICK TO LEARN MORE ABOUT
AXIOMTEK’S tBOX520
 
 
 
 
 
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