Improve security and increase ridership with video analycs
Harness the Power of AI to
Enhance Passenger Safety and
Maximize Operational Eciency
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HARNESS THE POWER OF AI TO ENHANCE PASSENGER
SAFETY AND MAXIMIZE OPERATIONAL EFFICIENCY
Rail and transit passenger expectaons for
safety and security are higher than ever.
Transit agencies that have regained their
pre-pandemic ridership levels have made
signicant investments in vehicle cleanliness,
platform and route security patrols, in-
vehicle surveillance systems, and rolling stock
maintenance, to name just a few. But are these
investments enough to meet the expectaons
of the modern transit passenger?
THE CHALLENGE: PASSENGERS DEMAND
— AND DESERVE — INCREASED SAFETY
AND SECURITY
The urgency for the public transit industry is to respond with
some haste to the needs of passengers regarding safety and
security on their transportaon systems. The traveling public
has been well-educated on what technologies and capabilies
exist to make all public places safer and more secure, most
notably the vast capabilies of arcial intelligence (AI) and
surveillance. Most transit operators, however, are not well-
equipped to expediously idenfy soluons and the resources
needed to make these soluons a reality. If safety and security
soluons are not accomplished, regaining and growing ridership
will be delayed or never occur.
To regain and grow ridership while simultaneously managing risk,
transit authories need to leverage emerging technologies to
gain visibility into real-me passenger behavior and movement
on their systems. Previously, these technologies have primarily
included the widespread adoption of video surveillance.
However, transit agencies now require addional me and
resources to take full advantage of AI’s capabilies and what
their transit security systems are surveilling.
AI POWERS THE NEXT GENERATION OF
TRANSIT SAFETY AND SECURITY
For many, the jury may sll be out regarding how eecve and
safe the use of AI is in their daily lives. But in public transportaon,
AI is already proving to be a vital tool in leveling up safety and
security systems. Transportaon agencies can harness the power
of AI-driven video analycs (VA) to improve video surveillance
and security assessments, gain real-me insight into passenger
acvity and trends, and assure passengers of a safe and secure
journey.
The specific benefits to public transit safety and security
include the real-time detection of weapons or threats to
safety, unaended packages or other objects, and even when
passengers or pedestrians may have fallen into the path of an
oncoming vehicle.
WHAT ARE AI-DRIVEN VIDEO ANALYTICS?
Modern, automated video analycs use AI technologies in
real me to process surveillance video and the corresponding
informaon to assess passenger behavior and onboard acvity.
In some cases, the AI-driven VA technology can even receive and
process data from previously installed rail and bus surveillance
systems, depending upon their age and conguraon.
The VA soluon processes the data in real me from what is
collected inside the transit vehicle and at transit plaorms and
facilies to oer “as-it-is-happening” insight into:
• Passenger safety;
• Security threats and potenal criminal acvity; and
• Ridership and passenger ow trends.
How important is safety and security
surveillance technology to public
transit passengers?
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The data processing is typically completed using what is referred
to as edge compung or “edge AI.” Edge AI is the use of arcial
intelligence in edge compung, enabling computaons close
to where data is collected — such as on transit vehicles that
are in moon — rather than at a centralized cloud compung
facility or an o-site data center. Unlike cloud AI, edge AI is real-
me, leveraging 5G/LTE network independence. Edge AI enables
devices to make smarter decisions faster without connecng to
the cloud or o-site data centers. With edge AI, the system tracks
mulple scenarios connuously, resulng in a determinaon
known as “AI inference.” (Click here for more informaon about
Edge AI’s use in public transportaon.)
When you layer AI-driven intelligence over tradional surveillance
systems, the transit agency’s ability to adjust service, respond to
threats, and reduce risk to the agency and passengers increases
exponenally. The agency can even make service and rolling
stock adjustments to convenience the passengers and improve
the passenger experience.
VIDEO ANALYTICS ARE MULTI-MODAL
Video analycs are just as useful for bus transit operaons as
they are for rail systems. Much like the hardware and equipment
used for the industry’s onboard video surveillance systems, the
hardware required to provide VA has been designed to withstand
vibraon and all the rigors endured by rolling stock of all types.
From the smoothest light-rail cars to the transit buses that
experience every kind of challenging terrain, the systems have
become quite rugged and reliable.
The systems can also be readily installed at plaorms and transit
transfer centers. All system surveillance can be linked to provide
a complete view of the passenger’s journey, from the wait at
the plaorm or stop to inial boarding, the journey itself, any
transfers that may occur along the inerary, and the passenger’s
nal deboarding.
When it comes to procurement, VA soluons can be acquired in a
variety of ways. These methods include stand-alone procurements
— which may be most eecve for well-established eets with
lower average eet age and beer condion — or the soluons
can be included as part of a larger rolling-stock procurement.
Like windshield wipers, mobility device securement systems, and
passenger seang, all the equipment needed for surveillance
and VA can be included as another component of the overall
vehicle specicaons.
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IT’S ALL ABOUT THE PASSENGER
Implemenng AI-driven VA clearly has mulple direct benets
to passengers, making it signicantly more likely that they will
not only ride but also become loyal, frequent passengers. These
passenger benets include:
•
Safety First and Foremost: As menoned, a safe transit
system is a system that will more quickly return to (and
exceed) pre-pandemic ridership levels. Passengers want
to know they will be safe when riding, including vehicle
cleanliness, mely prevenve maintenance, well-trained
conductors and operators, etc. As with everything a transit
agency does, safety is the cornerstone of VA.
•
Increased Security: With the unfortunate occurrences and
subsequent media and social media proliferaon of criminal
acvies on our mass transit systems, passengers across all
modes are more aware of potenal threats. This awareness
brings enhanced sensitivity to systems and activities
they perceive as potenal security threats. While video
surveillance systems are not new, how transit agencies and
the relevant authories respond to the informaon collected
via these systems has become greatly enhanced, thanks to
VA. When a passenger is aware that an agency has real-me
VA capability to detect, observe, and — most importantly —
respond to potenal threats, the passenger is more likely to
feel a sense of security and deterrence. This sense of security
enhances the possibility they will connue to ride the system.
•
Opmized Passenger Flow: As transit managers start to ulize
the informaon collected through their VA soluons, they
enhance the ability to opmize passenger ow. For example,
the agency’s management team can quickly observe train cars
or buses that may be underulized, so they can adjust their
operaons in real me to encourage passengers to board
these vehicles with more available seang. Rail operators can
even adjust how trains might arrive and stop at plaorms so
that the less ulized cars are more likely to be boarded than
those that may be near or at capacity.
•
Comfort, Convenience, and Privacy: Transit passengers
can ride comfortably knowing that their transit provider is
enhancing their experience with VA. Commuters can return
to the “good old days” when they could take full advantage
of their commute mes to catch up on the news, respond
to emails, and even place their latest online shopping
orders. While all passengers need to be fully aware of their
surroundings (and report anything suspicious to authories),
knowing that VA soluons are working hard to protect them
and their fellow passengers makes for a much beer, more
comfortable ride. Addionally, all VA systems are programmed
with the appropriate privacy measures to protect passenger
idenes and focus more on the passenger’s acvies and
less on who the passenger may be. “AI Anonymizaon” is built
into VA soluons to protect passenger idenes. Passenger
informaon is accessed only when threats are detected
and only by authorized personnel and law enforcement
professionals.
BENEFITS FOR THE TRANSIT AGENCY
Perhaps increased ridership is the primary way that VA helps
transit agencies, but there are also several other direct and
indirect benets:
•
Reduced Costs and Equipment Downme: Operaonal
efficiencies gained from VA can save operational and
maintenance costs when used to their fullest potenal.
Maintenance and repair issues are identified more
expeditiously, avoiding the occurrence of deferred
maintenance or larger problems to overcome. VA can be a
signicant support for opmized asset management.
•
Higher Passenger Sasfacon: Now that passenger ridership
is fully rebounding, the focus again shis more toward how
sased the passengers are with their transit service. With
enhanced passenger ows, reduced vehicle crowding, and an
increased sense of safety and security, passenger sasfacon
scores will undoubtedly go up.
•
Streamlined Incident Reviews: One of the most tedious
processes our transit teams face is the complete and
thorough review of incidents and accidents. Agencies
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SAFETY AND MAXIMIZE OPERATIONAL EFFICIENCY
and law-enforcement ocials invest tens of thousands of
personnel hours each year to review passenger complaints,
potenal criminal acvity, safety risks, operator behavior, etc.
With the benet of real-me video analycs, agency sta
can more quickly and eciently achieve a more thorough
and accurate assessment of incidents — in a fracon of the
me it currently requires. This not only resolves the situaon
more quickly, but it could also lead to more risk containment
and the subsequent reducon in insurance costs.
•
Operaonal Improvements: The ability to idenfy areas for
operator and driver improvement is another key benet.
Area for improvement can quickly be idened by observing
team member behaviors, expeding training opportunies
and making the system operaons safer and more ecient.
•
Enhanced Adversing Revenue Opportunies: While not
a direct result, a transit agency with higher ridership and
passenger sasfacon can increasingly persuade adversing
and promoonal partners to support its eorts by purchasing
transit advertising and partnering with the agency to
accomplish its mission. An agency’s partners will have
increased condence that their adversing investments are
well spent, reaching a growing and recepve target audience.
AXIOMTEK’S tBOX520: THE NEWEST VA
SOLUTION FOR TRANSIT
Industry partner Axiomtek has developed one of the most
recently introduced AI-driven VA soluons designed specically
to meet the needs of the public transportaon industry.
The company’s tBOX520 is a new EN 50155, EN 45545-2 cered
modular embedded system for railway and transit applicaons.
The fan-less, transportaon-embedded system is powered by a
state-of-the-art 12th generaon Intel® Core™ i7/i5/i3 or Celeron®
processor. Its adaptability to transit applicaons is enhanced by
the support of versale VA modules, allowing transit agencies
to employ a single conguraon for environments that are
frequently in moon (such as transit vehicles).
To accommodate the varying power designs of individual train
car models and condions that occur in mass transit such as
voltage uctuaons or interrupons from power outages, the
Axiomtek tBOX520 is equipped with 24V to 110V wide-range
direct current (DC) input with ignion power control. The
tBOX520 is also constructed to withstand extreme temperatures
(from -40°C to +70°C, or -56°F to +158°F), meeng the operang
temperature class specied by the EN 50155 cercaon for
in-vehicle industrial computers that are ulized in mass transit
applicaons. (Click here for more details on intelligent power
management and EN 50155 cercaon.)
Axiomtek’s tBOX520 includes the following technical capabilies:
•
Up to eight IP cameras can be directly connected to tBOX520
(ulizing M12 lockable connectors), and more IP cameras can
be connected through mobile network switches.
• The Intel i7 CPU handles an object detecon model of up to
16 video streams at 30 frames per second (FPS) and precision
at FP32-INT8 (oang point 32-bits at INT8 quanzaon) with
OpenVINO AI opmizaon.
•
Additional inference power can be achieved through
addional AI acceleraon modules.
•
To contain costs and leverage previous investments made
by the agency, the tBOX520 allows the agency to use
installed regular IP cameras and deliver full AI funconalies
(eliminang the high cost of installing or upgrading to new
AI-powered cameras).
•
In addion, custom AI models are available from Axiomtek’s
soware partners.
Transit agencies are choosing tBOX520 to serve as their video
analycs soluon for the following features and benets:
•
The soluon is fully veried and pre-cered for rugged
transit use, which means it is ready to be implemented
immediately upon selecon.
tBOX520
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• It has the ability to immediately interface with a wide range
of peripherals and connections, resulting in enhanced
adaptability.
•
Value-added modules are available for a variety of input and
output requirements, so the soluon is customizable to the
agency’s specic technology needs.
• Intelligent and eecve power management (referred to as
smart ignion) minimizes unnecessary power consumpon
aer the transit vehicle stops running, reducing fuel and
electrical costs.
MAKE AI A REALITY FOR YOUR
TRANSIT SYSTEM
With the increased need to sasfy passenger demands for
safety and security — and the ongoing need to opmize transit
operaons — public transportaon operators need to evolve
from simply employing legacy video surveillance tools and
processes to full-scale implementaon of AI-driven VA soluons.
With the latest products and support systems, AI can be readily
implemented throughout the transit industry, keeping pace with
other leading industries where AI is being adopted to expedite
product development, reduce costs, predict consumer behaviors,
and protect the public at large.
CLICK TO LEARN MORE ABOUT
AXIOMTEK’S tBOX520
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