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Job Openings

Axiomtek is acknowledged as a leader in the Industrial PC field. Since its establishment in 1990, Axiomtek has successfully gained worldwide recognition for its innovative designs and total customer satisfaction. We invite you to explore Axiomtek for your new career.

Benefits: Health Insurance (Medical, Dental, Vision & Supplemental), 401(k) Matching, and Paid Leave

Production Planner

Position Summary:

This position will be for our office in City of Industry, CA.  This position will be the communication center for sales, PM, AE for all orders status. Operation Supervisor is a diverse position covering the planning, scheduling, releasing, and tracking of all orders from customer PO to ship out the finished product through the manufacturing department: Purchasing, Warehouse, Integration, QC and Shipping. Actively participates in initiatives to improve overall process and performance.

Core Competence:

  • This position will create and maintain a completed production scheduling system for Axiomtek.
  • Coordinate with purchasing department develop and maintain supplier purchasing lead time guide line.
  • Coordinate with Sales, Purchasing, and Production to develop and maintain standard time line for acknowledging customer PO. (Delivery date, item requirement, quality…)
  • Analyze project, customer PO information with project managers and Sales/inside Sales. Then effectively communicate the requirements to purchasing and manufacturing personnel. Commit customer PO with in the defined time line.
  • Provide a means to track and manage daily manufacturing workload, provide feedback to operation manager on how to balance production work to optimize production loading base on cost and production and material lead time.
  • Monitors, analyzes and reports performance to schedule of production activities, utilizing information derived from material and production.
  • Communicate and advise management of the status of work in progress, material availability, and potential production problems to ensure that personnel, equipment, materials, and services are provided as needed and to recommend production standards and manufacturing methods.
  • Identify and resolve supplier and internal errors that result in schedule discrepancies. Work with Sales/sales coordinator, PM to communicate with customer regarding any potential delay or postpone. Research order and delivery discrepancies and resolve MRP related issues. Take appropriate corrective actions to prevent similar issues.
  • Confirm materials supply is available to meet demand. Assist purchasing supervisor in resolving problems concerning over shipment, shortages, engineering changes and cancellation of orders. Monitor components shortage status. Identify common raw material and component requirements for production from PM and AE and product specifications. Ensure accurate item master schedules and bill of materials.
  • Provide continual improvement of the planning and reporting process. Coordinate cross-functional activities with quality assurance, Manufacturing, Purchasing, Engineering, Inventory Control, and Shipping/Receiving to ensure open communication regarding purchases, procedures, product specifications, manufacturing capabilities and project status.
  • Coordinate and manage special projects as required. Oversee assistants as required by department structure and workload. Adhere to all company policies, procedures, and ethics codes and ensure that they are communicated and implemented within each process. Assist with the development, documentation, and implementation of Axiomtek procedures and standards.

Supervisory Responsibilities:

There are no employees that need to be directly managed; however, this position is coordinating with all supervisors from Purchasing, Warehouse/Shipping, and Integration. Be responsible for the overall direction, coordination.  Responsibilities could include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees in all related department.

Qualifications:

  • 4 years+ experience using ERP/MRP or other systems.
  • One year or more management experiencing is required.
  • Bachelors of Science (B. S.) degree in Electrical Engineering, Electronics Engineering, and Computer Science or related, or Business related, or two to four years management experience and/or training in production planning in computer industry, or equivalent combination of education and experience with production planning leadership.
  • Ability to read, analyzes, and interprets general business periodicals, professional journals and technical diagrams and procedures.
  • Ability to write reports and business correspondences.
  • Ability to effectively present information and respond to questions from groups of managers, fellow employees and customers.

Customer Representative

Position Summary:

This position will be for our office in City of Industry, CA.  Provides customers and end users with product and technical support by performing the following duties or through subordinate supervisors.

Core Competence:

  • Coordinate with production department and Production Engineers to provide after-sales customer service. Advises upper management on product issue or customer concern by Manage and arrange the handling of daily customer feedback and complaints regarding our product or service. Provide excellent customer service and support.
  • Coordinate with Technical support for customer’s service calls, issue RMA, follow up and update customer repairs status, repair quotation, vendor repair status, while achieving department and company goal.Provide performance report to upper management review. Follow up and execute any action related.
  • Improve and maintain RMA SOPs, working instructions, RMA warranty policy and related paperwork and records. Provide training for new employee regarding the RMA department function and Axiomtek warranty policy.
  • Plans and schedules levels of support according to customer and product history and problem details.
  • Performs special assignments as requested.

Supervisory Responsibilities:

This position has no direct Supervisory responsibility.

Qualifications:

  • Bachelors of Science (B. S.) degree or Associates of Science (A.S.) degree in Electrical Engineering, Electronics Engineering, Computer Science or related from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience with customer service.
  • Ability to read, analyze, and interpret general business periodicals, professional journals and technical diagrams and procedures.
  • Ability to write reports and business correspondences.
  • Ability to effectively present information and respond to questions from groups of managers, fellow employees and customers.
  • Ability to speak/read Chinese is a plus.

Account Manager

Position Summary:

This position is for our City of Industry, CA office.  The Account Manager position is a diverse technical sales role with a focus on organic new business development.  This role will require both inside and outside sales skills.  Some travel is required.

Core Competence:

  • Targeted new account penetration and development
  • Lead contact and qualification
  • Develop and maintain customer and relationships
  • Identify and upsell within existing accounts
  • Effectively Communicate Features and Benefits of Products and Services to Customers
  • Trade show support
  • Outbound call generation.  Understand buying influences in potential accounts.
  • Accurate and timely forecasting
  • Maintain a high level of technical competency with the Axiomtek product line.

Supervisory Responsibilities:

There will be no supervisory responsibilities for this position.

Qualifications:

  • Background in embedded computer HW/SW, emphasis on “open architecture computing”. Bus architectures- PCI, ISA, PICMG etc. CPUs- Intel x86, VIA, AMD, RISC, network interfaces, flat panels, computer packaging, PCI, PCI-E, ISA, Operating Systems.
  • Knowledge in vertical domains such as transportation, automation, medical, gaming, digital signage etc. are desired.      
  • Bachelor's degree and/or one to two years related experience and/or training.
  • Strong oral and written skills.
  • Microsoft Outlook, Word, Excel, Power Point, SalesForce.com, general internet and computer knowledge. SAP.

Regional Account Manager

Position Summary:

This is a diverse technical sales role with a focus on organic new business development.  As a key sales enabler, the Regional Account Manager (RAM) will provide essential prospecting initiatives in the designated region(s) or named account base. The RAM will focus on direct and indirect new account discovery, opportunity development, and order closure. Additionally, the RAM will leverage his/her upselling abilities to identify and penetrate new opportunities in existing accounts.  It is expected that the role involves superior knowledge of the sales cycle, creative prospecting, relationship development, and account penetration. Although some leads will be provided by the VP to the RAM, through marketing and web site sources, it is expected that over 50% of the new opportunities be generated by organic methods such as cold calling, trade show attendance, industry networking, channel networking and other business development efforts. The RAM must be knowledgeable in Axiomtek products, markets served, and an expert in internal processes.  This role will require both inside and outside sales skills. Some travel is required.

Core Competence:
  • Targeted new account penetration and development
  • Lead contact and qualification
  • Develop and maintain customer and channel relationships
  • Identify and upsell within existing accounts
  • Effectively communicate features and benefits of products and services to customers
  • Trade show support
  • Outbound call generation. Understand buying influences in potential accounts.
  • Develop and maintain customer and relationships
  • Accurate and timely forecasting
  • Maintain a high level of technical competency with the Axiomtek product line
Supervisory Responsibilities: None.
Qualifications:
  • Background in embedded computer HW/SW, emphasis on “open architecture computing." CPUs- Intel x86 VIA, AMD, network interfaces, flat panels, computer packaging, PCI, PCI-E, ISA, Operating Systems
  • Knowledge in vertical domains such as transportation, automation, medical, gaming, digital signage etc. are desired
  • Bachelor's degree (B. A.) from four-year College or equivalent certification and experience
  • Strong oral and written skills
  • Ability to analyze, and interpret general business periodicals, professional journals, technical documents.
  • Ability to effectively present information and respond to questions from groups, managers, clients and customers
  • Microsoft Outlook, Word, Excel, Power Point, general internet and computer knowledge. SalesForce.com & SAP knowledge a plus

Brand & PR Strategist

Position Summary:

This position will be for our office in City of Industry, CA.  The position’s responsibilities involve supporting the company’s media and PR activities, brand creation by evaluation of feasibility and HR requirements.  Axiomtek’s Brand & PR Strategist communicates with internal customers, utilizes innovative mediums to create brand messages, plans and prepares promotional messages across multiple media platforms. He/she will work in Axiomtek’s Marketing Department and reports to the Marketing Manager.

Core Competence:

  • Utilize innovative mediums to create brand messages.
  • Develop, manage and execute multimedia programs in support of marketing strategies.
  • Preview and revise content for company materials, profile, and catalogs.  
  • Enhance digital communications, campaigns, and advertisements.  
  • Plan and coordinate PR conferences, meetings, and activities.  
  • Approve brand and product releases. 
  • Assist human resources function by studying and proposing methods to improve staff productivity.

Supervisory Responsibilities:

There will be no supervisory responsibilities for this position.

Qualifications:

  • Bachelor’s Degree in Literature, Media Studies, Business or related fields.
  • Excellent verbal/written and presentation skills.
  • Ability to work as a team in a fast paced department.

If interested, please send resume to hr@axiomtek.com.